Core Max - Frequently Asked Questions
What are the Resistance Levels of Core Max PRO? 

Core Max PRO contains 3 Levels of Resistance. The most resistance is given when the arms are at their maximum height, in position 1. For example, when using your Core Max PRO for sit-ups and push-ups, position 1 will give you the most resistance. Using your Core Max PRO in position 3 will give you the least resistance. Position 4 (lowest height) brings the arms down for easy storage. 

Are the CMP Training Videos and Healthy Meal Prep Videos included with my Core Max PRO purchase? 

Included with your Core Max PRO purchase, you will receive CMP Training Videos and Healthy Meal Prep Videos, available for Digital Download. 

How do I retrieve my Digital Downloads? 

Simply go to to download both your CMP Training Videos and Healthy Meal Prep Videos. How long is the workout on Digital Download? It includes an 8-minute Total Toner Workout Plus a 15-minute Fat-Blaster Workout for a total of 23 minutes. What area of the body does the Core Max PRO work on? Core Max PRO targets your upper, middle, lower abs, and obliques. You can also lift and tighten your glutes and develop shapely legs. Use the Resistance Bands included in your Core Max PRO to sculpt your arms, shoulders, and triceps for a great workout. You can even sit on a chair and do the cycle motion on the Core Max PRO for a great cardio workout. 

How much weight does Core Max PRO support?  

The maximum user’s weight is 220 pounds. 

How is the Core Max PRO shipped? 

We normally ship ground via UPS or FedEx. 

Do you ship to PO boxes? 

Yes, we ship to domestic USPS Post Office (PO) boxes. 

What countries do you ship to? 

We do not ship internationally, only to United States. Additional shipping charges will apply for any orders in Alaska or Hawaii. We do not ship to U.S. Territories

Is Core Max PRO easy to use? 

Yes! The Core Max PRO is very easy to use. The CMP Training Videos (available via Digital Download) are included with purchase and will guide you through all the workout routines. 

How do I clean my Core Max PRO? 

Clean your Core Max PRO using a mild soap diluted with water on a soft cloth. 

Who do I contact if I have an issue with my Core Max PRO? 

Call our toll-free friendly customer service team at (888) 598-6562 

Mon-Fri, 8:30am – 4:30pm PST or email us at

When will I get my order?

You should receive your order within 7-14 business days. 

Want your Core Max PRO faster? 

Priority Processing is available for purchase, and it will move your order to the front of the line for processing. Priority Processing does not affect shipping speed. 

What is your product warranty policy? 

Limited one-year manufacturer defect warranty from the date of purchase. If you have any issues, or have questions please contact our customer service team directly at (888) 598-6562. 

How do I return my Core Max PRO? 

We believe Core Max PRO will give you great results; however, if you are not satisfied, please contact our customer service department within 30 days of purchase to obtain an RMA number. Email us at or call (888) 598-6562 Mon-Fri, 8:30am – 4:30pm PST. 

What forms of payment do you accept? 

We accept all four major credit cards: Visa, Master Card, Discover & American Express. 

I love my Core Max PRO, how can I be an advocate for this product? 

Email us at for more information about becoming an ambassador or our incentive programs.